Holiday Inn Hotel And Suites Conf Cntr-Monroe

Upon our arrival, a letter from the hotel manager (left on the desk of our room) stated there would be a private party that evening and would include music until 11pm. The letter stated that if we wished to request a quieter room (our door opened to the banquet area), we could do so at the front desk. Since we did not plan to return to our room until around 11, we decided not to request a room change. Night two, however, we decided to spend the evening relaxing at the pool and lounging in our room. There was a wedding reception until 11pm, so we had to listen to the boom of the bass until then. ...read more

Staff was adequate but nothing more. Staff was not friendly and helpful.

Awful!

The hotel offers more amenities than most other properties in the market. The value is great considering that a restaurant/lounge, indoor & outdoor pools and breakfast room service are all available. The hotel is starting to show its age and would benefit from a remodel. ...read more

Convenient and clean. Would stay anytime.

First impression walking in the front door was that this is a typical setup, but when driving around the outside to my room, you can tell that this place has seen better days. The inside of my room had been renovated, so it was decent. Not great, but decent. Called room service & order a burger which went okay. Left the breakfast order form on the door, and it was picked up. However, I'd requested delivery at 7:45 am, and when it didn't arrive by 8:15, I called in and was told that they didn't offer that service. After several minutes of explaining the order form, they finally admitted to having it and would process it immediately. A half hour later I received my breakfast sans coffee, with cold toast. After I was finished with breakfast, they brought my coffee, so it was a rough morning, especially since my room was on an outer wall with exterior door facing a railroad track. Of course the train blew it's whistle several times during the night, and too early in the morning. Really bad experience over all. ...read more

The hotel is great. We stay there every time we are in the area. The staff is friendly and efficient. The rooms are clean and spacious.

The hotel was clean but I do not like hotels where the rooms are on the outside and not inside.

Nice location, but could use some updates in the rooms.

The amenities of this (Monroe,La/Holiday Inn) hotel were very good. The food was great and room service was prompt. Live entertainment in the lounge in the evenings should be considered.